SVP, Advisor Facing Digital Solutions

Digital SVP Opportunity in Financial Services

SVP, Advisor Facing Digital Solutions

Location(s):

Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339

La Vista:12325 Port Grace Blvd, La Vista, NE 68128

Oakdale: 7755 3rd St. N, Oakdale, MN 55128

Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255

St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702

Schedule:  Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Non-remote employees must be willing to work this schedule. Given the regional and travel requirements for this position, Osaic is open to remote applicants for this position.

Role Type:     Full time

Salary:         $230,000 - $260,000 per year + annual bonus

Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education.

Our competitive salaries are just one component of Osaic’s total compensation package. Additional benefits include: health, vision, dental insurance, 401k, vacation and sick time, volunteer days and much more.  To view more details of what you can look forward to, visit our careers page: https://careers.osaic.com/Creative/Benefits         

Summary:

The SVP of Advisor Facing Digital Solutions will set the strategic vision and provide direction leadership, evolution and ongoing management of Osaic’s financial professional and client-facing digital platforms and related initiatives and ensure their evolution fully supports the firm’s key strategic priorities.

The key objective of this role is to drive the ongoing delivery and maturation of digital solutions to Osaic’s financial professionals and their end-clients, with the goal of improving financial professional productivity and end-client engagement. This role is responsible for the strategy, execution, and maintenance of holistic Wealth Management digital solutions that support our financial professionals in their client engagement and delivery of a broad set of financial solutions including financial planning, brokerage, advisory, packaged products, third-party managed assets, protection and income products.

This role plays a key strategic and leadership role within the Osaic enterprise, as Osaic continues to refine and execute its fin-tech roadmap to reinvent and evolve the financial professional engagement points with the firm and drive improved advisor and end-client retention.

This role will manage the full lifecycle of building digital solutions including research, visioning, business case creation, funding approval, requirements development, product build, user feedback/refinement, testing and delivery. Candidate must have experience delivering technology solutions that are leveraged within Wealth Management firms including client proposals, new account opening, fund solutions, portfolio accounting and reporting, client engagement & maintenance tools, fintech integrations, client portals, eDelivery, aggregation, mobile solutions, robo (automated) advisement, eSignature experiences, client enrollment processes, and operational workflows.  The role is responsible for driving advisor adoption of digital solutions, growing Assets under management, delivering favorable economics, and contribute to advisor recruiting. The Individual must be able to successfully delegate and inspire the broader project group but also be a hands-on player-coach that contributes and fills gaps and functions as needed. 

Organizational Structure and Interfaces

The SVP Advisor Facing Digital Solutions will report to the EVP Operations and Technology Solutions and deliver solutions to 11,000+ independent financial advisors affiliated with the Osaic broker dealers and RIAs and their end-clients.  She/he will regularly interface and lead initiatives with third parties including software development companies, custody firms, and fintech providers.  This position will collaborate heavily with Osaic’s Customer Experience Operations, IT, Enterprise Program Management Office, Product & Platform team, Wealth Management firms and financial professionals.  Will provide regular updates and presentations to the Executive Committee (EC) and Field Advisory Boards. 

Responsibilities:

• Develop a strategy for Osaic’s next-generation of best-in-class digital solutions and inspire and engage internal stakeholders in its execution

• Deliver digital solutions that connect the end-client to holistic financial solutions that leverage Osaic’s brokerage and investment advisory platforms while maintaining and asserting the advisor in the digital solution to drive advisor productivity. 

• Responsible for digital strategy and product development and overall leader of the financial professional and end-client facing technology platforms, with delivery through websites and mobile applications, including Osaic’s signature eQuipt platform.  The eQuipt platform currently includes Client/Account Onboarding, Consumer Portal, Advisor Dashboard, and Financial Planning (contracting and payments). 

• Develop platform solutions that help solve client needs including life stages, levels of wealth, risk spectrum, and life events.

• Lead existing teams including product managers and business analysts

• Pursue modernization of legacy process and retirement of applications.

• Manage third party integration partners and vendors.  This includes clearing firms, TAMP, workflow providers, design companies, security tools, aggregation tools, planning systems, etc.

• Partner with designers and developers to create innovative digital and mobile products

• Develop requirements, user interface specifications, mock-ups, and end-user goals for web products and services

• Define, track, and interpret key performance measures for senior management, and recommend appropriate courses of action

• Employ emerging digital storytelling formats and use strategic communication channels to build a broad and influential audience

• Work with communications, marketing to inform long-term digital strategy, expand its audiences, and innovations in Wealth Management business. 

• Perform market research, market validation, and whitespace analysis to identify new opportunities for new and existing features and functionality

• Foster close relationships with all key market constituents to validate the product strategy and roadmap

• Enforce written policies, procedures, with regular collaboration with compliance and legal counterparts.

• Coordinate information security considerations with third party integrations and design elements within consumer portals. 

• Understand the thorough business case for proposed products and initiatives, including cost/benefit estimates, market trends, competitive and risk analysis, industry best practices, and product development timelines

• Plan, prioritize, and manage the product features and requirements from conceptual stages through product life cycles to optimize operational and sphere of influence objectives

• Inform senior management of plans, strategies, issues/challenges, and progress to make sure that all stakeholders are party to decision making

• Responsible for budgeting, staffing, and other related resource allocation matters for the department and related projects

Education Requirements:

• Bachelor’s degree from accredited university is required.

Basic Requirements:

• 10 years + experience in the digital/technology space

• Significant background in the Wealth Management business

• Exceptional understanding of industry-leading advisory platforms/technology, the full range of investment product solutions, and intermediary distribution.

• Ability to incorporate industry conditions and market trends into strategies and goals for products made available to the firm’s platforms.

• Appreciates the needs and demands of entire Osaic organization and uses enterprise-wide mindset in strategic and business planning.

• Extensive understanding user experience best practices

• Experience with Design thinking and Agile development

• A deep appreciation of the power of ideas and a passion for spreading them

• Extensive experience synthesizing qualitative and quantitative data to drive decisions for building best-in-class websites and digital products

• Superior diplomatic and consensus building skills with a proven ability to establish effective working relationships with peers and stakeholders

• Extensive experience defining digital journeys

• Demonstrated knowledge of all digital channels and platforms (e.g., web, mobile, social)

• Ability to convey technical concepts in a clear, understandable way and to translate “tech speak” into layman’s terms

• Superior leadership, management, communication, and presentation skills

• Prior experience driving 3rd party vendors to deliver results

• Ability to make decisions and achieve quality results in a fast-paced, deadline-driven, and rapidly changing environment

Osaic is an equal opportunity employer. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Osaic.

Osaic does not consider applications from candidates who do not meet the minimum qualifications stated in the job posting.

Osaic only accepts candidates from contracted recruiting firms and only for searches approved prior to submissions. Fees will not be paid for unsolicited submissions.